Privacy Policy

In this policy we give you information on how Atelier de Software collects and processes your personal data obtained through the use of atelierdesoftware.pt website, in accordance with the rules of Regulation (EU) 2016/679 of April 27, 2016 (General Personal Data Protection Regulation) and Law nº 58/2019 of August 8.

It is important that you read this privacy policy so that you are fully aware of how we are using your data and why.

1. Responsible for processing your personal data

The entity responsible for processing the personal data provided on atelierdesoftware.pt website is the company Atelier de Software by Pina dos Santos, Lda. headquartered at Rua da Esperança, nº 17, shop C, 2735 - 473 Cacém and office at Rua Amílcar Cabral nº7, Piso 2 - Sala 4, 2735-534 Agualva-Cacém, registered at the Commercial Registry Office R.N.P.C., under the single number of registration and tax number 516 156 870, which operates in the market under the brand name Atelier de Software.

2. How to contact Atelier de Software

If you have any questions about the processing of personal data carried out on our website or if you wish to exercise your rights in this area, you can contact us via the email geral@atelierdesoftware.pt or by letter sent to the Atelier de Software office, at Rua Amílcar Cabral Nº7, Floor 2 - Room 4, 2735-534 Agualva-Cacém.

3. Personal data processed by Atelier de Software

The personal data that we refer to in this privacy policy is the information about you that we obtain when you access and browse our website, which allows us to identify you directly or indirectly.

We may collect, use, store and transfer different types of personal data about you, which we have grouped as follows:

Contact form

When you contact Atelier de Software through the form available on the website, we keep your contact details (name and email) and your message to respond to your request in a personalized way, based on the legal grounds of the need to carry out pre-orders. -contractual at your request or Atelier de Software's legitimate interest in responding to contact requests addressed to you, depending on the purpose of your communication.

Email contacts

When you send us a message by e-mail, for example requesting information about our services, a quote for a project or clarifying a doubt, we will process the contact details you provide us and the content of your message to respond to your request, based on the legal grounds of the need to carry out pre-contractual measures at your request or the legitimate interest of Atelier de Software in responding to requests for contact addressed to you, depending on the purpose of your communication.

Cookies

We only use cookies to analyze traffic data from website visits.

These cookies may collect personal data, such as the Internet protocol (IP) address, browser type and version, time zone configuration and location, browser plug-in types and versions, operating system and platform, other technologies in the devices you use to access the website.

The legal basis for processing this data is your consent, which means that cookies will only be installed with your consent.

We suggest that you read our Cookies Policy to find out in more detail what cookies we use and their purpose.

4. Retention period of your personal data

The data we collect will be processed for the period of time strictly necessary to fulfill the purposes for which they were obtained. When the maximum period is reached, your personal data will be anonymized or securely deleted.

The most relevant deadlines are the following:

4.1. Newsletter - Your data will be kept in our database until you inform us that you no longer wish to receive our newsletter.

4.2. Cookies – We will process your data for a maximum period of 2 years, during which cookies may remain active.

5. Recipients of personal data collected by Atelier de Software

The personal data we process may be accessed by Atelier de Software employees responsible for managing the site and by entities subcontracted by us to provide us with support in the area of ​​information technologies, on our behalf and under our responsibility and supervision.

6. Data transfer outside the European Union

Your data will be processed in Portugal and Europe, and data transfers outside the European Union are also carried out, namely to the United States of America.

7. What are the security measures used to protect your data

Atelier de Software uses physical, technological and organizational security measures to protect personal data against unauthorized destruction, loss, alteration, disclosure or access.

Among these measures, we highlight the following, which we apply on the website:

  • The entire site uses an encrypted HTTPS / SSL connection, respecting the best security practices recommended for online services with data transactions;
  • We do not store personal data on the website;
  • We monitor website access to prevent, detect and prevent unauthorized access. The platform we use is protected with a security module that limits and blocks unauthorized access attempts and analyzes and blocks malware attacks;
  • The number of people with access to personal data from contacts generated from the site, such as e-mail messages, is restricted and limited to the purposes indicated above;
  • We require that partners and subcontracted providers who process personal data provide us with evidence that they practice adequate levels of security.

8. What are your rights as a holder of personal data and how you can exercise them

Atelier de Software uses physical security measures. Depending on the purpose and legal basis on which the processing of your data is based, you can exercise the following rights:

  • Access, update or correct inaccurate data we hold about you. You can update your data with the Software Atelier, using one of the means of contact indicated above;
  • Ask us to delete your personal data when they are no longer necessary for the purposes for which they were collected or when we no longer have a legal basis for processing them;
  • Ask us to cancel or limit the use of your data, when these may not be accurate or are no longer necessary for the original processing purpose, but you cannot or do not want them to be erased;
  • When data is processed on the basis of your consent, you have the right to withdraw it at any time;
  • In cases where the legal basis for the processing of the data is consent or a contract, you can also ask us for the portability of the personal data you have provided to us, in a structured, commonly used and machine-readable format, in order to transmit them. the other entity;
  • When data is processed based on our legitimate interest, you may object to the processing of your data;
  • You also have the right to file a complaint with the National Data Protection Commission - CNPD regarding any issue regarding the processing of your personal data, if you consider that your rights have not been properly guaranteed or if you are not satisfied with our response to a request. of exercising their rights. You can contact the CNPD by e-mail geral@cnpd.pt or using the forms available on the website https://www.cnpd.pt/.

9. Changes to the Privacy Policy

This Privacy Policy is regularly updated and may be changed without notice. To always be up to date, we recommend that you check it regularly. The last revision is dated April 18, 2022.